Paper Moon shop policies

---

We offer free touch-ups within three months of the tattoo being completed. For example, if you get the tattoo done January 1st, you have until April 1st to come in for the free touch-up. 

This does not include if you contact us within that time period and we cannot get you scheduled within the three-month timeframe. That's on us!

After three months, normal wear-and-tear of the tattoo will begin to take place. Touch-ups after that point are closer to redoing the entire tattoo opposed to just making a few adjustments. Therefore, they require more work and time on the artist's end.

• Touch-ups are only free if we are going over the existing work. Any changes or additions to the tattoo will be charged our minimum or hourly rate, depending on how long it takes. Free touch-ups are only for reworking of/going over the piece that is already there.
• In the case that our artist recommended you to alter the design for longevity and you went against their advice, charging for touch-ups is at the discretion of the artist.

Deposits are non-refundable. When you pay the tattoo invoice that we send to you via Square, you are agreeing to the provided text that explains that the deposit is non-refundable.

The ONLY situation in which the deposit would be considered refundable is if something were to happen to inhibit the artist from completing your appointment and we were unable to get you rescheduled. I.E. the artist left the shop, the shop had to close for an extended period of time, we close down for a snow day and reschedule slots don't work for you, etc.

The deposit amounts are as follows for all artists:

• 1-3 hour appointments = $50 deposit
• 4-5 hour appointments = $100 deposit
• 6-8 hour appointments = $200 deposit

The deposit is due within 48 hours of receiving the invoice. Beyond 48 hours, the invoice will be cancelled unless we hear a valid reason to extend the deadline. The extension is at the discretion of our receptionist, your artist, and our owners.

Should you need to reschedule or cancel your appointment, please let us know as soon as possible. This will open the artists' schedule to another person that would like to be tattooed. Last-minute cancellations short the artist out of pay, so please let us know as soon as you can!

If you respond "no" to our confirmation text, or you call us to reschedule within 24 hours, you will lose your deposit, at the artist's discretion. Cancellations and reschedules within the 24-hour period will be required to submit another deposit to reschedule with the artist.

We understand life happens, but we ask that all clients in need of a reschedule contact the shop within a week after their missed appointment. We will give you a call either the day-of or the day after your appointment to attempt to reschedule. After that, we ask that clients contact us within a week. After a week, your deposit will be paid out to the artist for the missed appointment and we will require a new deposit to reschedule your appointment.

• Jessie Lee is a working mom, so her schedule is based on her kids' school schedule. Whatever you see on her calendar is ALL she has available.
• She is available most Tuesday-Friday 10AM-1:30PM, with occasional Saturdays.
• Make sure you hit "See All+" at the bottom of the piercing list to see more piercings Jessie Lee offers!
• We do not sell jewelry without Jessie Lee present, as we do not refund you money if the jewelry selected without the piercer present does not fit as you hoped.
• We can change out jewelry or take a look at a piercing that has been done at another shop. 
• We will not take out jewelry that is severely infected or irritated. It is best to go to urgent care for any infections. Taking out the jewelry could close the infection into the piercing hole, which is not good!
• Jessie Lee has retainer/plastic jewelry if you're having an MRI/medical scans done. Just stop in and we can always give that retainer jewelry to you.

We do not regularly tattoo hands, face, or front/side neck areas.  These areas are not something you get for a first or second tattoo.  We tend to require that you have multiple tattoos that cover a decent amount of skin.

• Tattoos on the hands, face, or neck are difficult to heal. For this reason, we like to make sure you are fully aware of the healing process of these tattoos. In particular, hand tattoos have a higher chance of fading, fallout, and blurring over time. The skin is really thin, and we use our hands for everything. The skin on our hands sheds faster than anywhere else, therefore it will be more difficult to hold ink in these locations. Touch-ups on hands are $100, or our minimum, for this reason. Should you still choose to get your hands tattooed our artists will take the time to explain to you the healing process. Thin lines or in-between the finger tattoos simply won't last more than a few months. Even wedding band tattoos will fade between the fingers within the first year!

Although they are a fun way to hide a tattoo, there's a couple things to consider before you get one!

• Depending on the pH of your mouth, which is not something we can predict for you, the lip tattoo could be gone within a month or last a few years. If the acidity of your mouth is high, it will disintegrate your tattoo quicker than usual. 
• It's best to do single word tattoos on the inside of the lip. It's not really a place for designs or sentences. 
• We do not use a stencil for inner lip tattoos. So, you have to be comfortable with the artist free-handing your piece. 
• It will cause your lip to swell afterwards. Avoid spicy or acidic food for about a week afterward while healing.
• When the tattoo is being done, you will have to hold your lip. The artist cannot hold your lip while tattooing, so you need to be comfortable holding your lip for the duration of the tattoo while the artist is working.
• Since they fade quickly, any touch-ups cost our minimum of $100 each time. The initial cost will most likely be our minimum, as will each touch-up. We are most likely redoing the tattoo every time.

• We do not sell any supplies for piercings or tattoos to the general public. The material we buy is only for use of our piercer and the artists. We will not sell ink, needles, machines, set-up material, etc. to those that are not certified shops/artists.
• We do not accept biohazard from anyone who chooses to tattoo in their own time. Not only is this unsanitary for our shop, but it is not our responsibility. The company we pay to handle our biohazard/waste is only for those employed or guest spotting with PMTC.
• We will not give out recommendations for tattoo or piercing supplies/materials. That information is reserved for potential apprentices, employees, and guest artists of PMTC. We buy our materials from shop-only companies, so the general public cannot purchase/access material from them. We will not order anything for you under our shop's name.