We offer free touch-ups within three months of the tattoo being completed. For example, if you get the tattoo done January 1st, you have until April 1st to come in for the free touch-up.
This does not include if you contact us within that time period and we cannot get you scheduled within the three-month timeframe. That's on us!
After three months, normal wear-and-tear of the tattoo will begin to take place. Touch-ups after that point are closer to redoing the entire tattoo opposed to just making a few adjustments. Therefore, they require more work and time on the artist's end.
Deposits are non-refundable. When you pay the tattoo invoice that we send to you via Square, you are agreeing to the provided text that explains that the deposit is non-refundable.
The ONLY situation in which the deposit would be considered refundable is if something were to happen to inhibit the artist from completing your appointment and we were unable to get you rescheduled. I.E. the artist left the shop, the shop had to close for an extended period of time, we close down for a snow day and reschedule slots don't work for you, etc.
The deposit amounts are as follows for all artists:
The deposit is due within 48 hours of receiving the invoice. Beyond 48 hours, the invoice will be cancelled unless we hear a valid reason to extend the deadline. The extension is at the discretion of our receptionist, your artist, and our owners.
Should you need to reschedule or cancel your appointment, please let us know as soon as possible. This will open the artists' schedule to another person that would like to be tattooed. Last-minute cancellations short the artist out of pay, so please let us know as soon as you can!
If you respond "no" to our confirmation text, or you call us to reschedule within 24 hours, you will lose your deposit, at the artist's discretion. Cancellations and reschedules within the 24-hour period will be required to submit another deposit to reschedule with the artist.
We understand life happens, but we ask that all clients in need of a reschedule contact the shop within a week after their missed appointment. We will give you a call either the day-of or the day after your appointment to attempt to reschedule. After that, we ask that clients contact us within a week. After a week, your deposit will be paid out to the artist for the missed appointment and we will require a new deposit to reschedule your appointment.
We do not regularly tattoo hands, face, or front/side neck areas. These areas are not something you get for a first or second tattoo. We tend to require that you have multiple tattoos that cover a decent amount of skin.
Although they are a fun way to hide a tattoo, there's a couple things to consider before you get one!